Shipping Information & Terms of Service Background

Shipping Information & Terms of Service

Because we are shipping living things it’s important that you read our Shipping Terms before checkout so you know what to expect.

 

COLD ADVISORY FOR COLD STATES:
We have opened up ground shipping for all states. Plant orders shipping to states with continuing freezing temperatures are on a temporary hold and will ship when weather permits. We will contact you with updates. All non-living products such as gift cards, tree paint, and fertilizer will still be shipped immediately.

 

FOR ALL ORDERS: Due to a high volume of orders, please allow up to 10 days to process and ship your order regardless of the shipping method so we can find a nice slot in the weather to ship your tree(s). Orders may be delayed an additional 10+ business days for states with extremely cold or hot weather. All non-living products will still be shipped immediately. 

Please email us if you have any questions about this:

info@fourwindsgrowers.com

 

By law, we cannot ship citrus trees or curry leaf plants to Alabama, Arizona, Texas, or Florida.

By law, we cannot ship grape vines to Oregon, Washington or New York.

We do not ship any plants to Puerto Rico, Guam, and the Virgin Islands.

No international shipping.


 

Terms of Service:

Four Winds Growers makes every effort to deliver healthy plants but assumes no responsibility for plant performance to any customer (either direct or indirect). Any claims as to the condition of material must be made at the time of delivery. It is up to you to provide the optimal conditions and care for your plants. After the material has been accepted in good condition, we are not responsible for improper handling, planting, exceptional weather, lack of proper maintenance, or any contingency beyond our control. Plants are not guaranteed to live, and our liability in all instances is limited to the purchase price.

 


Cancellations: You have 24 hours to cancel your order. If you must cancel, please put your order number and the word CANCELLATION in the subject line of an email and send it to sales@fourwindsgrowers.comFor cancellations requested after 24 hours, there is a 10% processing fee for cancellation. 

 

Thank you,

the Four Winds Wholesale Team